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Terms of Service

Last updated: 22 December 2025

1. Agreement

These Terms of Service ("Terms") govern your access to and use of Kodia (the "Service"), operated by MS2 Partners Sarl (CHE-240.674.424), Route de Lausanne 15, 1180 Rolle, Vaud, Switzerland ("we", "us"). By creating an account or using the Service, you agree to these Terms.

2. Who may use Kodia

Kodia is intended for Swiss medical practices and Swiss billing service providers supporting such practices. You confirm that you are authorized to use the Service on behalf of your organization and in compliance with applicable professional and legal obligations.

3. Language

If translated versions of these Terms are provided, the English version prevails in case of conflict.

4. What Kodia does (and does not do)

Kodia provides coding assistance for Swiss outpatient workflows, including suggestions for TARDOC and ambulatory forfaits (when applicable), with outputs you can copy or export (including JSON).

Kodia is a coding assistance tool and does not provide medical advice. Final coding and billing decisions remain with the practice.

5. Your responsibilities

You are responsible for:

  • ensuring you have the right to submit any information to Kodia, including compliance with professional secrecy and internal policies;
  • reviewing and validating suggestions before billing; and
  • maintaining appropriate documentation for your billing and compliance processes.

6. Accounts and practice workspace

Accounts are associated with a practice workspace. You are responsible for keeping credentials secure and for all activities performed under your account.

7. Fees, taxes, and payments

  • Prices are shown in CHF.
  • Where applicable, VAT (MWST/TVA/IVA) will be shown at checkout and on invoices.
  • Payments are processed by Stripe. You may receive a receipt or invoice reference for each purchase.

8. Credits and credit packs

Kodia may be offered on a credit-based model:

  • 1 credit = 1 coding analysis
  • Credit packs are purchased in advance.
  • Credits expire 12 months after purchase. A new pack purchase extends the expiry of remaining credits by 12 months.
  • Credits are deducted only when a result is returned (failed analyses are not charged).

9. Refunds and chargebacks

  • Except where required by applicable law, credit pack purchases are non-refundable once credits have been granted.
  • Expired credits are not refundable.
  • If a payment is reversed or charged back, we may suspend access and/or deduct credits linked to that payment.

10. Acceptable use

You must not:

  • share credentials outside your organization;
  • misuse the API (if available), attempt to circumvent rate limits, or disrupt the Service;
  • use Kodia for non-Swiss billing systems or unlawful purposes; or
  • attempt to reverse engineer, copy, or resell the Service.

11. Intellectual property

We own the Service, software, and related intellectual property. You retain your rights to content you submit. You grant us a limited right to process submitted content solely to provide the Service and to secure and improve it (for example, using aggregated, non-identifying usage statistics).

12. Privacy

Our Privacy Policy describes how we process personal data. By using the Service, you acknowledge that processing is described in the Privacy Policy published on our website.

13. Suspension, availability, and changes

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted operation.

We may suspend access for security reasons, suspected misuse, legal compliance, or non-payment.

We may update the Service over time (including underlying models/providers). We may change pricing for future purchases and will provide reasonable notice on our website or by email.

14. Termination

You may stop using Kodia at any time. We may suspend or terminate access if you materially breach these Terms or misuse the Service.

15. Disclaimers

The Service is provided "as is" and "as available". Suggestions may be incomplete or incorrect. You remain responsible for your billing submissions and outcomes.

16. Limitation of liability

To the maximum extent permitted by Swiss law, we are not liable for indirect or consequential damages and we are not responsible for billing outcomes based on your use of suggestions. Nothing in these Terms excludes liability where exclusion is not permitted under Swiss law (for example, intent or gross negligence).

17. Governing law and venue

These Terms are governed by Swiss law. Exclusive venue: courts of the Canton of Vaud, Switzerland.

18. Contact

MS2 Partners Sarl (CHE-240.674.424)
Route de Lausanne 15, 1180 Rolle, Vaud, Switzerland
Email: contact@kodia.ch